Reply to every new
patient enquiry,
even after you’ve closed.
Denbot answers new enquiries on WhatsApp, SMS, email, Facebook,
Instagram and your website. It chases the ones who go quiet, then
sends your booking link or arranges a callback. Your team sees
every conversation in one inbox.
Example conversation. Sophie at Example Dental asks about Invisalign after seeing a Facebook advert. Denbot asks if she wants straighter teeth, offers a consultation on Thursday at 10:30 or Friday at 14:15, and confirms she is booked for Thursday at 10:30. The inbox then shows Booked online.
Hi, I saw your Invisalign advert on Facebook. Could I come in for a chat?
Hi Sophie, thanks for getting in touch with Example Dental. Are you hoping to straighten your teeth?
Yes, I would like them a bit straighter. What should I do next?
I can book you a consultation. Thursday at 10:30 or Friday at 14:15. Which suits you?
Thursday at 10:30 please.
You’re booked in for Thursday at 10:30.
Thursday 10:30 confirmed
Example patient conversationIllustrative data
Used by these practices
Basingstoke practice
Every enquiry lands in one inbox, wherever it came from.
WhatsAppYour websitefFacebookEmail & SMSInstagram
What Denbot does
It replies, follows up, and helps get the patient booked. Your team sees every conversation.
Reply
Every enquiry gets a reply straight away
Denbot replies on the same channel the patient used.
Example reply. Maya asks about Invisalign on WhatsApp. Denbot offers Thursday at 10:30 or Friday at 14:15. Maya picks Thursday at 10:30 and Denbot confirms she is booked.
MMayaWhatsApp, Invisalign
Hi, can I ask about Invisalign?
Hi Maya, thanks for asking. Would you like to come in for a consultation?
Yes please. What times do you have?
I can do Thursday at 10:30 or Friday at 14:15.
Thursday at 10:30 please.
You’re booked in for Thursday at 10:30.
Thursday 10:30 confirmed
Follow-up
It follows up when they go quiet
It stops as soon as someone texts STOP.
Example follow-up. Denbot asks Sophie about whitening, then one day later checks in. Sophie replies and is booked for Thursday at 10:30.
Hi Sophie, thanks for asking about whitening. Would you like to come in for a consultation?
1 day later
Just checking in, Sophie. Would you still like to book a consultation?
Yes please. Thursday at 10:30 works for me.
You’re booked in for Thursday at 10:30.
Thursday 10:30 confirmed
Booking
Turn the enquiry into a booking
Denbot sends your booking link or takes a callback time.
Example booking at Example Dental. Sophie asks to book an Invisalign consultation. Denbot sends the booking link and two times. Sophie picks Thursday at 10:30 and Denbot confirms the booking.
Could I book a consultation about Invisalign?
Of course. Use the booking link, or pick a time with me.
Book a consultation
Thursday at 10:30 or Friday at 14:15.
I will take Thursday at 10:30.
You’re booked in for Thursday at 10:30.
Thursday 10:30 confirmed
Booked online
Team inbox
One inbox for the whole team
WhatsApp, SMS, email, Facebook, Instagram and your website, in one place.
For owners, managers and reception. It works across several sites, and you can see which ads, campaigns and keywords brought in the patients who booked.
Replies that sound like your practice
Denbot uses your treatments, prices and FAQs to answer patients
properly. Every message sits in one shared inbox, so anyone on
the team can pick it up.
Patients can message you on WhatsApp.Denbot
replies on WhatsApp and helps them book.
Hi, thanks for getting in touch about dental implants. Is
that still what you’d like to look into?
Patient
I’m interested in implants, but I’m not sure what’s
possible.
Denbot
The team can talk through the options with you. When would
be a good time for a call?
Patient
Tomorrow afternoon would be good.
Denbot
Great, I’ll ask the team to call you tomorrow afternoon.
No reply yet? Denbot follows up.
When the patient answers, it picks up the conversation.
Callback booked for tomorrow afternoon
The team has the full chat
Example conversation, names changed.
Booking link or callback, your choice.If you
take online bookings, Denbot sends the link. If you prefer to
call patients, it takes a callback time instead.
Yourteamstaysincharge.
Denbot does the repetitive messaging. Your team steps in whenever
a patient needs a person.
Software for dental practices that replies to new patient
enquiries, follows them up and helps get them booked. All your
messages sit in one inbox, and you can see which enquiries
turned into consultations.
Does it work on WhatsApp?+
Yes. Connect your practice’s WhatsApp and Denbot will answer
patients there. Messenger, Instagram, email, SMS and website
enquiries go into the same inbox, so your team can jump in at
any time.
Can it follow up our Facebook leads?+
Yes. Connect your Facebook lead ads and Denbot texts each new
lead, follows up if they don’t reply and answers their
questions. It then sends your booking link or takes a callback
time.
Does it replace our receptionists?+
No. It takes the routine messaging off their plate: first
replies, follow-ups and simple questions. Your team can take
over any chat, and anything clinical stays with your people.
Will it work with our website?+
Yes. It’s one short piece of code. We have guides for WordPress,
Wix, Squarespace and Webflow, or we can add it for you.
Does it replace our practice software?+
No. Denbot handles enquiries and follow-ups. You keep your
current system for records and appointments.
What happens after the free trial?+
The trial is 90 days and you don’t need a card to start. If
you want to keep Denbot, add your card. If not, it simply
switches off and you’re not charged. After that it’s month to
month, cancel any time.
See pricing