FREE LOST ENQUIRY AUDIT

Good enquiries.
Too easy to miss.

See your practice through a new patient’s eyes. We mystery-shop your enquiry channels for seven days, then show you where conversations stall and how to keep them moving.

Free, no obligation2 minutes to request
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A clear picture. A practical next step.

  • Every channel, checked

    Response times and unanswered enquiries across your website chat, Facebook, phone and email.

  • Understand the opportunity

    An estimate of treatment value at risk, using your own average case value.

  • Know what to do next

    A one-page improvement plan your team can put into practice, with or without us.

We test your public channels. We never contact your patients.

A CLEARER PICTURE STARTS HERE

Request your free audit.

A few details about your practice, and we’ll take it from there.

Your report within 10 working days. We only test your public enquiry channels. We never contact your patients.

You're booked in.

We'll start the mystery shop and report back within 10 working days. A confirmation is on its way to your email and phone now.

Want the results walked through? Book 20 minutes
62%of enquiries to Denbot practices arrive outside 9am to 5pm.Measured across 369 patient enquiries to practices on Denbot, 90 days to August 2026.
£2,500–£4,000typical private treatment value of a single Invisalign or implant case.Indicative UK private fee range. Your own average case value may differ.
7 daysof real mystery-shop enquiries across every channel you have.We enquire exactly as a patient would. We never contact your patients.

THE MATHS, OUT IN THE OPEN

Small gaps.
A bigger picture.

A missed reply can mean a missed opportunity. Use your own enquiry numbers and average case value to explore what that could mean for your practice.

Adjust the figures to see how the estimate changes. Every assumption is shown below the result.

Find out what’s happening at your practice
£0 estimated treatment value at risk each month.

FROM INSIGHT TO ACTION

A report you can
actually use.

See when each enquiry arrived, how your team responded and where the next step was missed. Then get a focused list of changes to make.

Illustrative example. Your report will reflect the channels we test and the responses we receive.

Request my free audit

LOST ENQUIRY AUDIT

Your enquiry snapshot

Sample report
Website chatTuesday · 9:41pm
No reply
Facebook messageSaturday · 8:02am
No reply
Phone callWednesday · 1:15pm
No callback
Email enquiryThursday · 4:48pm
Replied after 2 days
Website formMonday · 11:20am
Same-day reply
2 unanswered. 2 delayed.A clear starting point for a better patient journey.
Get my free audit